Do you ship to Canada?
At this time, we dont ship to Canada, but we do have a sales office in Canada. You can click on the Canadian flag at the top of the page to access our Canadian site or click here.We dont ship to Alaska or Hawaii but we can arrange to ship to a freight forwarder for you. We do not have service techs in Alaska or Hawaii but we will provide parts support during your warranty period; you will just be responsible for UPS charges. To find out more information, please call one of our Fitness Consultants atWe dont ship to Alaska or Hawaii but we can arrange to ship to a freight forwarder for you.
Who services my unit should it need repairs in the future?
We have hundreds of independent service technicians across the country that will service your unit. Should you ever have an issue with your unit, you simply call into our service department, they will trouble shoot your issue over the phone and dispatch a service tech to your home to service your unit.Per our 100% Satisfaction Guarantee: You may return any item for up to 30 days after delivery. You must keep original packaging. Simply call our Customer Service staff at (8am to 5pm, EST). You will be issued a Return Authorization Number (RA#). If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return, and ship out the exchange. You will be charged return shipping fees plus a 15% restocking fee.
Do you charge sales tax?
We charge no tax to orders shipped outside of Georgia. The price you see in your shopping cart is what you'll pay - no surprises. In Georgia,your exact tax will be calculated after your order has been placed.At this time, we dont ship to Canada, but we do have a sales office in Canada. You can click on the Canadian flag at the top of the page to access our Canadian site or click here.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. We offer 100% refund on product purchase price.
Do you ship to Alaska or Hawaii?
We dont ship to Alaska or Hawaii but we can arrange to ship to a freight forwarder for you. We do not have service techs in Alaska or Hawaii but we will provide parts support during your warranty period; you will just be responsible for UPS charges. To find out more information, please call one of our Fitness Consultants atPrivacy is taken very seriously at Fithouse. Our privacy policy is simple: We will not provide, rent, or make available in any way, our customer information to any parties outside of Fithouse. No personally identifiable information is collected on our site visitors. Customer order information, i.e.
What items are not returnable?
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.Cancellations have no fee if requested before we issue shipping instructions to our warehouse which is within 24 hours of the initial order placement. If you decide to cancel your order after the shipment goes out, you must pay shipping charges.soon as your return is received and verified to be in new condition, your refund will be issued. We will first try to credit you via your original method of payment, unless otherwise instructed.
What is your Cancellation Policy?
Cancellations have no fee if requested before we issue shipping instructions to our warehouse which is within 24 hours of the initial order placement. If you decide to cancel your order after the shipment goes out, you must pay shipping charges.Answer: All types of fitness equipment feature treadmills, incline trainers, bikes, steppers, and ellipticals. - 15465
At this time, we dont ship to Canada, but we do have a sales office in Canada. You can click on the Canadian flag at the top of the page to access our Canadian site or click here.We dont ship to Alaska or Hawaii but we can arrange to ship to a freight forwarder for you. We do not have service techs in Alaska or Hawaii but we will provide parts support during your warranty period; you will just be responsible for UPS charges. To find out more information, please call one of our Fitness Consultants atWe dont ship to Alaska or Hawaii but we can arrange to ship to a freight forwarder for you.
Who services my unit should it need repairs in the future?
We have hundreds of independent service technicians across the country that will service your unit. Should you ever have an issue with your unit, you simply call into our service department, they will trouble shoot your issue over the phone and dispatch a service tech to your home to service your unit.Per our 100% Satisfaction Guarantee: You may return any item for up to 30 days after delivery. You must keep original packaging. Simply call our Customer Service staff at (8am to 5pm, EST). You will be issued a Return Authorization Number (RA#). If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return, and ship out the exchange. You will be charged return shipping fees plus a 15% restocking fee.
Do you charge sales tax?
We charge no tax to orders shipped outside of Georgia. The price you see in your shopping cart is what you'll pay - no surprises. In Georgia,your exact tax will be calculated after your order has been placed.At this time, we dont ship to Canada, but we do have a sales office in Canada. You can click on the Canadian flag at the top of the page to access our Canadian site or click here.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. We offer 100% refund on product purchase price.
Do you ship to Alaska or Hawaii?
We dont ship to Alaska or Hawaii but we can arrange to ship to a freight forwarder for you. We do not have service techs in Alaska or Hawaii but we will provide parts support during your warranty period; you will just be responsible for UPS charges. To find out more information, please call one of our Fitness Consultants atPrivacy is taken very seriously at Fithouse. Our privacy policy is simple: We will not provide, rent, or make available in any way, our customer information to any parties outside of Fithouse. No personally identifiable information is collected on our site visitors. Customer order information, i.e.
What items are not returnable?
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.Cancellations have no fee if requested before we issue shipping instructions to our warehouse which is within 24 hours of the initial order placement. If you decide to cancel your order after the shipment goes out, you must pay shipping charges.soon as your return is received and verified to be in new condition, your refund will be issued. We will first try to credit you via your original method of payment, unless otherwise instructed.
What is your Cancellation Policy?
Cancellations have no fee if requested before we issue shipping instructions to our warehouse which is within 24 hours of the initial order placement. If you decide to cancel your order after the shipment goes out, you must pay shipping charges.Answer: All types of fitness equipment feature treadmills, incline trainers, bikes, steppers, and ellipticals. - 15465
