1) Understand The Call Goal
Before you even pick up the phone, you need to have a clear idea of your intention and goal for the call. Do you have a direction that you want your prospect to head in after speaking to you? If you do not have a vision for your call, you are unlikely to achieve the end result that you want.
2) Giving Away The Goods
This goal is simple. Do not give away all of your goods without knowing if the person will even take the time to look at them. If they want you to just send them the information so that they can get you off of the phone, don't do it. Do some digging to see what their level of interest is, or if they're just trying to get rid of you.
3) Bad Phone Manners
Good manners and phone etiquette seem fairly simple. However, when you are on the phone, you might not even realize that what you are doing is obnoxious to the person on the other end of the line. It is best to not chew gum, eat, drink, or be trying to do other things while you are making a call. You will be distracted as well as your prospect.
4) Listen Up
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Don't Make Your Fears Theirs
Just because your prospect does not have the time to talk to you right now does not mean that they never want to talk to you. Do not jump to conclusions. You may have just caught them at an inconvenient time. Ask them when would be a better time to chat and reschedule your appointment.
6) Failing To Ask Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Preparation In Key
You would not go into an important presentation and wing it, and the phone is no different. Spend some time role playing with a friend or your spouse. You want to grab your prospect's attention, not turn them off with you stumbling over your words.
8) Ask For It
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 15465
Before you even pick up the phone, you need to have a clear idea of your intention and goal for the call. Do you have a direction that you want your prospect to head in after speaking to you? If you do not have a vision for your call, you are unlikely to achieve the end result that you want.
2) Giving Away The Goods
This goal is simple. Do not give away all of your goods without knowing if the person will even take the time to look at them. If they want you to just send them the information so that they can get you off of the phone, don't do it. Do some digging to see what their level of interest is, or if they're just trying to get rid of you.
3) Bad Phone Manners
Good manners and phone etiquette seem fairly simple. However, when you are on the phone, you might not even realize that what you are doing is obnoxious to the person on the other end of the line. It is best to not chew gum, eat, drink, or be trying to do other things while you are making a call. You will be distracted as well as your prospect.
4) Listen Up
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Don't Make Your Fears Theirs
Just because your prospect does not have the time to talk to you right now does not mean that they never want to talk to you. Do not jump to conclusions. You may have just caught them at an inconvenient time. Ask them when would be a better time to chat and reschedule your appointment.
6) Failing To Ask Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Preparation In Key
You would not go into an important presentation and wing it, and the phone is no different. Spend some time role playing with a friend or your spouse. You want to grab your prospect's attention, not turn them off with you stumbling over your words.
8) Ask For It
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 15465
About the Author:
Are you tired of making endless cold calls with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to learn how to put a system to work for you! About the Author: Brian McCoy is a 6 figure earner and one of the top income earners in the home business industry. Brian devotes the time, energy, and effort into his team and works with them to realize their dreams.
